Our Privacy Policy

We set up RelayRides to help communities organize and share cars; not to collect and share personal information. We are committed to protecting our members' privacy and will not disclose any information that identifies you to any other party without your express permission.

Personal information means any information that may be used to identify an individual, including but not limited to, a first and last name, a state, provincial, territory or national identification number, an email address, postal or physical address or other contact information, occupation, industry or other information including market questions needed to answer a request, to better provide information and services or to comply with various national, state, provincial or local government reporting requirements.

The submission of personal information is voluntary. RelayRides may collect personal information as described below. In each case, we only collect personal information that we believe to be relevant and required to provide an individual with requested information and services and to conduct our business. RelayRides may collect personal information for purposes that include but are not limited to:

Viewing/accessing of white papers, technical briefs or product/service offerings, demonstrations, presentations or orientations
Participation in marketing promotions, events, seminars, webinars, podcasts, teleconferences, executive roundtables, direct mail or general marketing
Career opportunities or other human resources activities
Opportunities to become certified as a RelayRides Member, Customer, or Business Partner.
User or member surveys
Use of our websites specifically for our Members, Customers or Business Partners
Responding to a formal inquiry

* In addition, when accessing certain documents or services on our website, visitors may be asked to provide certain information, such as how they can be contacted, where they work, and what they do. We may also track non-personal information about web pages and content accessed by visitors to RelayRides' website and the number of times such content is accessed by a specific visitor. RelayRides collects this non-personal information in an effort to improve the quality of its website and also to answer questions as well as improve delivery and quality of information to visitors of the RelayRides websites.